Refund policy

Our quality promise

Why we do not accept returns

Our lashes are carefully inspected and packed to preserve their quality. Because they are a personal-use beauty product, we cannot accept returns once they have been shipped.

  • ✓Every order is checked carefully before it leaves our studio.
  • ✓Lashes are personal-use items, so hygiene and customer safety come first.
  • ✓Our no-return policy helps us maintain the high quality and standards you expect.

Please review your order carefully before checkout. If your order arrives damaged or incorrect, contact us promptly so we can help.